SMS Terms and Conditions

 1. SMS Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications:

If you have consented to receive text messages from Cooley Tax & Accounting Inc, you may receive messages related to the following:

  • Sending/Receiving of tax documents

  • Follow-up questions regarding your tax filing or documents

  • Conversations messages

    Example: “Hello. We received your message. Please let us know a good time to call you to review your return.”

3. Message Frequency:

Message frequency may vary depending on the type of communication. We will only contact you for information necessary to complete your tax return, if texting is your preferred method of communication. You could receive up to 10 messages from us relating to your tax preparation.

4. Opting In

You may opt-in to receive SMS messages from Cooley Tax & Accounting, Inc. in the following ways:

  • By texting us first, requesting text communication

  • By verbal consent

    We get consent verbally by asking "Do you agree to receive Conversations (external) text messages from Cooley Tax & Accounting Inc.. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://www.cooleytax.com/ to see our privacy policy and https://www.cooleytax.com/ for our Terms of Service.

    By texting Cooley Tax & Accounting Inc., you are agreeing to receive Conversations (external) messages from Cooley Tax & Accounting Inc.. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://www.cooleytax.com/ to see our privacy policy and https://www.cooleytax.com/ for our Terms of Service

5. Opting Out

You may opt out at any time by replying "STOP" to any message. Upon op􀆟ng out, you will no longer receive SMS communications from Cooley Tax & Account, Inc.. Alternatively, you can contact us directly to request removal from our messaging list.

6. Potential Fees For SMS Messaging:

Cooley Tax & Account, Inc. does not charge for SMS messages; however, standard message and data rates may apply based on your mobile carrier’s plan. You are responsible for any charges incurred. These fees may vary if the message is sent domestically or internationally.

7. Privacy Policy

Cooley Tax & Account, Inc. respects your privacy and is committed to protecting your personal information. We will not share, sell, or rent your mobile number or personal data to third parties for marketing purposes. SMS communications are used solely for providing relevant tax-related services as permitted by law.

8. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no data transmission over mobile networks can be guaranteed as 100% secure.

8. Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.cooleytax.com or call us at (907) 222-2651.

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

9. Limitation of Liability

Cooley Tax & Accounting, Inc. is not responsible for delayed or undelivered messages due to carrier or network issues. By opting in, you agree to hold Cooley Tax & Account, Inc.harmless from any claims related to your use of SMS services.

10. Governing Law

These terms are governed by the laws of the state of Alaska, without regard to conflict of law principles. By opting into SMS communications from Cooley Tax & Account, Inc., you acknowledge that you have read, understood, and agreed to these Terms & Conditions.